It’s a mystery that is being investigated by the Department for Environment, Food and Rural Affairs (Defra), which is examining how stickers and other labels get onto the shelves.
A new Crocs website explains that the company has to keep track of how the stickers are printed and that the process takes about three weeks to a week and a half.
A spokeswoman said: “Crocs stickers and labels are used to ensure that products are sold in accordance with our products specifications and regulations.”
The sticker process for our stickers is designed to ensure product safety, as well as ensuring that products comply with regulations and our environmental requirements.
“We take any complaint very seriously and we are reviewing all of our procedures to ensure they are fit for purpose.”
The department has asked the media to share the investigation with Defra.
It said it would respond in due course.
A spokesman for the Crocs brand said: ‘We’ve been working closely with the Department of Environment, food and rural affairs over the past few weeks to ensure we can provide the best possible service to customers.
“Our stickers are produced in-house using only the highest quality materials, including our own inks and colours.”
A spokesman said: “The stickers and label process is designed with the purpose of ensuring that the product meets all regulatory requirements and that products conform to our standards of quality and safety.”
It is the responsibility of the customer to ensure their product is suitable for use.
“If you have any questions about how the product is manufactured, or how to get a sticker or label, please contact our Customer Care Team on 020 8317 0124.”
Defra said it was working closely to investigate the issue.
Crocs’ sticker and label company The Lamartin Group, based in Wales, is one of the biggest suppliers of stickers and labeling in the UK.”
We are looking at how we can improve our processes to ensure more people can get their products to their doorsteps, with as little disruption as possible.”
Crocs’ sticker and label company The Lamartin Group, based in Wales, is one of the biggest suppliers of stickers and labeling in the UK.
The company is owned by the French conglomerate Lambart and Pernod Ricard.
Lambarts spokeswoman Angela Pincher said: